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Minimum Purchase Requirement: Our minimum décor booking requirement is $75. Any orders placed for less than this amount would be subject to an extra travel fee to cover the difference.
Deposits and Total Cost: We require a NON-REFUNDABLE deposit of 50% of your total cost to guarantee your event booking. If your total cost is under $150, you will be charged full price. If something comes up, you can reschedule services on the next available date! You are only allowed to reschedule ONE TIME!
The remaining balance of your order will be DUE the week before your event.
IF YOU FAIL TO PAY YOUR REMAINING BALANCE THE WEEK BEFORE YOUR EVENT, OUR SERVICE AGREEMENT WILL BE CANCELLED AND YOUR DEPOSIT WILL BE FORFEITED!!
Installation Fee: All orders requiring any kind of installation will be charged an installation fee. The fee will be 20% of your total balance.
Rescheduling and Cancellations: All party and event bookings must be made AT LEAST 3-4 weeks in advance. Simple orders can be placed up to two weeks ahead of time. Any rush orders will require a NON-REFUNDABLE fee of $50. Due to planning purposes we DO NOT accept next day service request!
Service Time: The time slot you choose MUST include the time for us to come and fully set up for your special occasion/event. PLEASE UNDERSTAND setup can take a minimum of 2 hours or MORE. If the services initially take longer than the allotted time, any events with a time slot of less than two hours will be charged an additional price or will be denied.
Traveling Fees: ALL service request UNDER $75 will incur additional travel fees. We reserve the right to charge for travel distance and time and will notify you upfront. If your order is more than $150 and IS NOT a party package, then there is no additional travel fee.
Refund Policy: There are no refunds on FINAL SALE products or services. ALL deposits are NON-REFUNDABLE, unless told otherwise. Please contact us ahead of time or 24 hours after your event, if you are dissatisfied with your order so that we can come up with a solution. We will try to accommodate your new date if your event date changes after you book, but no refund will be given.
Custom Banners start at $150.
Cakes and any additional treats are a separate price.
ALL prices will include a traveling fee starting at $25.
Must book AT LEAST 3-4 weeks in advance or a rush order will be applied.
ALL rush orders require a NON-REFUNDABLE fee of $50 (2 Weeks or Less).
Outdoor events will incur an extra charge ranging from $75-$1000.
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